1) Information We Collect
We collect information in three ways: (A) information you provide, (B) information collected automatically, and (C) information collected with your permission (such as location).
- Information you provide: account information (name, username, email), support content, and content you create (packing lists, trip details, notes, trip cards, and photos if you choose to add them).
- Information collected automatically: device and technical information, usage analytics, performance metrics, and crash/diagnostic logs.
- Location information (permission-based): precise or approximate location, depending on your device settings and permissions.
- Cookies and similar technologies (where applicable): used for login/session and preferences in any web-based components; may include web beacons.
2) How We Use Information
- Provide and maintain the app and your account.
- Personalize your experience and save preferences.
- Improve performance, reliability, and features.
- Provide customer support and respond to requests.
- Protect security, integrity, and safety; prevent fraud/abuse; enforce terms.
- Comply with legal obligations and respond to lawful requests.
We do not sell your personal information.
3) Photos, Face Data, and Biometrics
- No face recognition / biometrics: we do not perform face recognition and do not collect biometric identifiers to uniquely identify you.
- Not used for training or marketing: photos are not used to train advertising systems and are not used for marketing without your consent.
- Local by default: where supported, photos you add are stored on your device by default.
4) Optional Content Processing / Generation Features (User Controlled)
The app may offer optional features that process or generate content based on text and/or images you choose to provide (for example, helping format or create a personalized trip card).
- You decide whether to upload: you control whether to upload text or images for processing.
- Our servers only: any uploaded text/images are processed on servers controlled by Gloxi Team. We do not share your uploaded content with third-party providers for this processing.
- No sharing: we do not disclose your uploaded text/images to any third party except as described below for legal/safety purposes.
- Short-lived processing: after processing completes, we delete the uploaded text/images from the processing environment as soon as reasonably possible.
5) Legal Bases (EEA/UK and Similar Jurisdictions)
Where required, we process personal information on one or more of the following bases: performance of a contract; legitimate interests (improving, securing, maintaining the app); consent (for optional processing such as location); and compliance with legal obligations.
6) How We Share Information
We share information only to the minimum extent necessary:
- With your consent.
- Service providers (processors): vendors helping operate the app (e.g., hosting, analytics, crash reporting, support) under contractual obligations.
- Legal and safety reasons: compliance with law, protection of rights, enforcement of terms, fraud/security investigations, protection of users and the public.
- Business transfers: mergers/acquisitions/asset sales consistent with applicable law.
7) International Data Transfers
Your information may be processed in countries other than where you live. Where required, we use safeguards such as Standard Contractual Clauses (SCCs) and additional measures as appropriate.
8) Security
- Encryption in transit and (where applicable) at rest.
- Access controls and least-privilege practices.
- Regular security reviews/audits and monitoring.
- Backup and recovery procedures.
No method of transmission or storage is 100% secure. We cannot guarantee absolute security.
9) Data Retention
- Account data: retained while your account is active.
- Account deletion: upon verified deletion request, we delete or anonymize account data within 30 days unless required by law.
- Usage analytics: retained for up to 12 months.
- Support communications: retained for up to 6 months after the matter is resolved.
10) Your Privacy Rights and Choices
Depending on your location, you may have rights to access, correct, delete, restrict/object, and withdraw consent where applicable.
To exercise rights, email uxxnyzzn796571@outlook.com. We will respond within 5 business days where required or reasonably possible, and may verify your identity.
11) Do Not Track / Targeted Advertising
We do not sell personal information. You can control certain identifiers and tracking permissions via your device settings and (where applicable) in-app settings.
12) Governing Law; Dispute Resolution; Binding Arbitration
This Privacy Policy is governed by the laws of the jurisdiction where Gloxi Team's principal place of business is located, without regard to conflict of laws principles, except where prohibited by applicable law.
Except where prohibited by applicable law, disputes arising out of or relating to this Privacy Policy or privacy practices will be resolved by binding arbitration administered by a recognized arbitration body in the jurisdiction of Gloxi Team's principal place of business, on an individual basis.
13) Changes to This Privacy Policy
We may update this policy from time to time. If we make material changes, we will provide notice in the app or by other means as required by law. The Effective Date above indicates the latest update.
14) Contact Us
Gloxi Team
Email:
uxxnyzzn796571@outlook.com